Bundles start at $49 per bottle on the 6-bottle option, with a 60-day money-back guarantee from the purchase date.
Check Visivra PricePaid linkBefore you start: check your dates
Find your purchase date in your order confirmation email and add 60 days. That is your deadline for the return under the seller’s policy. If you are past about day 45, act today — returns take time to travel.
Step 1: Contact support for return instructions
Contact the seller’s customer support through the contact page on the seller’s website or by phone (+1 323-347-4522, as listed by the seller). Have ready:
- your order number;
- the name and email used for the order;
- the date of purchase;
- the number of bottles you are returning.
Ask them to confirm the return address and whether you need a reference number (RMA) on the parcel. [confirm whether an RMA number is required]
Email template you can copy
Subject: Refund request – Visivra order [your order number]
Hello,
I would like to return my Visivra order under the 60-day money-back guarantee.
Order number: [order number]
Name on order: [your name]
Email on order: [your email]
Purchase date: [date]
Bottles purchased / being returned: [number] / [number]
Please confirm the return address and any reference number I should include. I will return all bottles, including empty ones, with the packing slip, using a tracked shipping service.
Please refund the full purchase price to my original payment method.
Thank you,
[your name]
[phone number]
Save a copy of the email you send and any reply.
Compare the 2-, 3- and 6-bottle bundles on the seller’s checkout page. Read the label and check with your doctor if you take medication.
Check Visivra PricePaid linkStep 2: Pack the return correctly
- All bottles — full, partly used and empty.
- The packing slip from the original parcel.
- A note with your name, order number and email.
- Any reference number support gave you, written on the outside if asked.
Use sturdy packaging so bottles don’t break.
Step 3: Ship with tracking
Send the parcel to the address support confirms. The returns policy lists:
SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011
Use a tracked service and keep the receipt and tracking number. You pay the postage, and it is not refunded.
Step 4: Follow up
- When tracking shows delivered, email support again with the tracking number and ask them to confirm receipt.
- The seller says refunds may take 5–10 business days to appear on your statement after processing.
- If nothing arrives after that, reply to your original email thread with the tracking proof.
If your refund is refused or delayed
Stay polite and factual, and keep everything in writing. Point to the 60-day policy on the seller’s returns page and include your proof: purchase date, tracking number and delivery confirmation. If you paid by credit card and cannot resolve it with the seller, you can ask your card issuer about a dispute — they will want the same evidence.
Refund checklist
- Purchase date + 60 days written down
- Support contacted, return address confirmed
- All bottles packed, including empties
- Packing slip included
- Tracked shipping, receipt saved
- Delivery confirmed to support
- Refund checked on your statement
60-day money-back guarantee, counted from the purchase date. According to the seller’s returns page, you return all bottles (empty or not) with the packing slip to SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011. Return postage is paid by you and is not refunded. Refunds go back to the original payment method, usually within 5–10 business days after the return is processed. See the refund steps.
Visivra is sold through the seller’s own checkout (BuyGoods). Confirm the total, shipping and guarantee terms before you pay.
Check Visivra PricePaid linkFrequently asked questions
How do I get a refund for Visivra?
Contact the seller’s support with your order number, return all bottles with the packing slip to the address they confirm, ship with tracking, and follow up when it is delivered.
Can I get a refund without returning bottles?
The seller’s policy says all bottles must be returned, whether empty or not.
What is the Visivra return address?
The returns policy lists SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011. Confirm it with support before shipping.
Will I get my shipping costs back?
No. The policy says customers pay return shipping and these costs are not refunded.
Can visivras.com/ process my refund?
No. We are an independent review site and cannot see or change orders. Contact the seller’s support.
Sources
Every source above was opened and checked when this page was last updated (October 18, 2026).
*These statements have not been evaluated by the Food and Drug Administration. Visivra is not intended to diagnose, treat, cure, or prevent any disease. This page is general information, not medical advice — talk to your doctor or eye-care professional before starting any supplement, especially if you are pregnant, nursing, take medication or have an eye condition.