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Visivra Money-Back Guarantee: The 60-Day Terms Explained

Visivra comes with a 60-day money-back guarantee. It is written on the seller’s returns page and repeated on every bundle. The guarantee is a genuine safety net — but only if you know the rules before you need it. Here they are, in plain English, with a day-by-day plan.

Visivra 60-day money-back guarantee
Visivra eye supplement six-bottle bundle
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Bundles start at $49 per bottle on the 6-bottle option, with a 60-day money-back guarantee from the purchase date.

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The guarantee in one box

60dayguarantee

60-day money-back guarantee, counted from the purchase date. According to the seller’s returns page, you return all bottles (empty or not) with the packing slip to SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011. Return postage is paid by you and is not refunded. Refunds go back to the original payment method, usually within 5–10 business days after the return is processed. See the refund steps.

The rules, one by one

From the seller’s returns policy and terms of service, checked on October 18, 2026:

RuleWhat it means for you
60 days from the purchase dateThe clock starts when you pay, not when the parcel arrives
Return all bottles, empty or notKeep every bottle, including used ones
Include the packing slipDon’t throw it away with the box
You pay return shippingPostage is not refunded; use tracking
Refund to original payment methodNot as store credit
5–10 business days to appearAfter the return is received and processed

Day-by-day timeline

  1. Day 0 — You place the order. The 60-day clock starts on the purchase date, not the delivery date. Save the order confirmation email and order number.
  2. Days 1–10 — The parcel ships and arrives (timing depends on your address). Keep the packing slip — you need it for any return.
  3. Days 10–40 — Take Visivra as the label directs, note how your eyes feel, and keep every bottle, even empty ones.
  4. Day 45 — Decision point. If you are not happy, contact support now so there is time to ship the bottles back.
  5. Days 45–55 — Get return instructions, pack all bottles with the packing slip and ship to SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011 with tracking. Postage is on you.
  6. Day 60 — Last day of the window counted from purchase. Do not leave it this late — returns that arrive after the window may be refused.
  7. After the return is processed — Refund to the original payment method; the seller says it can take 5–10 business days to show on your statement.

We recommend you treat day 45 as your personal deadline. Shipping a return can take a week or more, and you want it received within the window.

Visivra eye supplement six-bottle bundle
Thinking about trying Visivra?

Compare the 2-, 3- and 6-bottle bundles on the seller’s checkout page. Read the label and check with your doctor if you take medication.

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Why the clock starting at purchase matters

Suppose you order on 1 March and the parcel arrives on 8 March. Your guarantee still ends around 30 April — 60 days after 1 March — not 60 days after delivery. If delivery is slow, you have less time to try the product. Write the purchase date and the day-45 check-in in your calendar the day you order.

The cost of returning

Because you pay return postage, the refund you receive is the price you paid minus what it costs you to post the bottles back. For a small parcel within the US, that is usually a modest amount, but it depends on the carrier and service. Always use a tracked service — if the parcel is lost, tracking is your proof that you sent it.

Does the guarantee cover bundles?

Yes. Every bundle — 2, 3 or 6 bottles — showed the 60-day guarantee when we checked. With the 6-bottle bundle, remember you are expected to return all six bottles, and you will only have used about two bottles’ worth by day 60.

Common reasons refunds go wrong

  1. Missing the window — waiting until day 58 to ask.
  2. Not returning every bottle — throwing away empties.
  3. No packing slip — it is required.
  4. No tracking — no proof the parcel arrived.
  5. Sending to the wrong address — always use the address the support team confirms. The policy lists SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011.

How to start a refund

Contact the seller’s support team (the seller lists +1 323-347-4522 and a contact page on its website) with your order number and request return instructions. Our Visivra refund page has a ready-to-use email template and a full checklist.

Visivra eye supplement six-bottle bundle
Ready to decide?

Visivra is sold through the seller’s own checkout (BuyGoods). Confirm the total, shipping and guarantee terms before you pay.

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Frequently asked questions

How long is the Visivra guarantee?

60 days from the purchase date, according to the seller’s returns page and terms of service.

Do I need to return empty bottles?

Yes. The policy says all bottles must be returned, whether empty or not, together with the packing slip.

Who pays for return shipping?

You do, and that cost is not refunded.

How long does the refund take?

The seller says it may take 5–10 business days to appear after your return is received and processed, depending on your bank.

Is the guarantee 90 or 180 days?

Not on the pages we checked. The seller’s sales page, returns policy and terms all state 60 days.

Sources

  1. Visivra returns policy (seller)
  2. Visivra terms of service (seller)
  3. Visivra sales page (seller)

Every source above was opened and checked when this page was last updated (October 18, 2026).

About the author: Quoc Nguyen, MSc

Quoc Nguyen, MSc, is a biology scientist. He writes and checks the research summaries on this site, reading supplement labels, sales pages and the published studies behind each ingredient, and he explains where the evidence is strong, weak or missing.

About this site · How we review

*These statements have not been evaluated by the Food and Drug Administration. Visivra is not intended to diagnose, treat, cure, or prevent any disease. This page is general information, not medical advice — talk to your doctor or eye-care professional before starting any supplement, especially if you are pregnant, nursing, take medication or have an eye condition.

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